International Grocery Delivery

GOSTOCKUP LLC(“GOSTOCKUP,” “we,” “us,” or “our”) gathers and manages information about you in accordance with the details outlined in this Privacy Statement. We are dedicated to safeguarding your privacy and recognize your concerns in this regard. This Privacy Statement outlines the categories of personal information we collect, the purposes for which we utilize this information, potential recipients with whom we might share it, and the options you have in controlling how we use this information. Additionally, we elaborate on the security measures in place to protect your information and provide guidance on how you can reach out to us concerning our privacy practices. It is essential to carefully review this Privacy Statement to understand our commitment to maintaining your privacy.

 

Information We Obtain

 

We collect personal information from you through various channels, which encompasses your interactions with our website and mobile app (together referred to as “Services”) as well as offline interactions such as phone calls or mail correspondence. The categories of personal information we may gather include:

 

  • Contact information, such as name, telephone number and postal and email address;
  • Account information, such as login information, account preferences and other account details;
  • Payment information, encompassing name, billing and delivery address, and payment card details;
  • Transactional details, such as purchase history;
  • Demographic information and interests, such as household income and shopping preferences;
  • Geolocation data; and
  • Other information willingly provided, whether through emails or other communications, such as through the chat feature on the site or app, surveys, registrations and sign-up forms.

 

Automated Information Gathering

 

When utilizing our Services or accessing our emails, we may obtain certain information by automated means, such as cookies, pixel tags, server or device logs and other technologies. A “cookie” is a text file that websites send to a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “pixel tag” (or web beacon), which is a type of technology that is often used in combination with cookies, is placed on a website or within an email to monitor activities like website views or email openings. These technologies assist us in various ways, such as remembering your information so you do not have to re-enter it, tracking and understanding interaction with the Services, tailoring the Services based on preferences, measuring usability of the Services and communication effectiveness, authenticating your identity, protecting against fraud, and managing and enhancing our products and services.

 

Device Information and Usage Patterns

 

We may use these automated technologies on the Services to collect information about your device, browsing actions, and usage patterns. We obtain information about your device and web browser in this manner such as your device IP address, general location information, unique device identifiers, device type and model, device characteristics and settings, browser settings and characteristics, operating system type and version, language and country preferences, battery and signal strength, usage statistics, referring emails and web addresses, other behavioral and technical data attributes, and other application details. We also may obtain information about your interactions with or navigation of our Services, such as pages visited, links clicked, features used, dates and times of usage, session information, actions you take on our Services, and other information about your use of our Services.

 

Managing Automated Technologies

 

Your browser may offer options to notify you about certain automated collection technologies and how to restrict or disable them. However, it’s important to note that without these technologies, some features of the Services may become inaccessible. For mobile devices, privacy and security settings allow you to control how your device and browser share specific data.

 

Geolocation Information

 

We may also collect your device’s geolocation data through GPS, Bluetooth, WiFi signals, and similar technologies. Your device’s operating platform might notify you when the app seeks to collect precise geolocation. Declining this request may limit your access to certain features or offers available through the Services.

 

How We Use The Information We Obtain

 

We may employ the personal information obtained in the following ways:

 

  • Providing our products and services and managing your accounts;
  • Processing and fulfilling orders, including payment transactions;
  • Managing delivery services;
  • Facilitating gift card purchases;
  • Communicating with you, which includes sending newsletters, emails or other marketing communications, responding to inquiries, and providing customer support;
  • Personalizing your experience with our products and services and tailoring our communications to suit you;
  • Conducting statistical analyses of our products and services;
  • Advertising and marketing our products and services;
  • Offering coupons, promotions or other discounts;
  • Administering participation in surveys, sweepstakes, promotions, or other programs;
  • Performing analytics and conducting market, trend, or statistical research;
  • Compiling, anonymizing, or aggregating personal data for our business purposes;
  • Operating, evaluating, and enhancing our business, including improving the Services, developing new products and services, analyzing our products and services, managing our communications, and performing internal functions such as accounting and auditing;
  • Maintaining and enhancing the safety and security of our products and services, preventing misuse, and troubleshooting technical issues, including detecting, preventing, and addressing technical issues and misuse of the services;
  • Verifying your identity and protecting against theft, fraud, and other criminal activity, claims, and other liabilities; and
  • Exercising our rights and remedies and defending against legal claims and resolving disputes;
  • Complying with and enforcing applicable legal requirements, relevant industry standards, and our company’s policies, including our Terms & Conditions.

 

Additionally, we may use the information in other ways for which we provide specific notice at the time of collection.

 

Third-party Analytics Services

 

We might employ analytics services from third-party sources on the website, like Google Analytics. These analytics service providers utilize technologies such as cookies and web beacons to assist us in examining how you utilize the Services. The data gathered through these methods may be shared with or directly collected by these services. For further details on Google Analytics, please visit https://www.google.com/policies/privacy/partners/

 

Interest-based Advertising

 

You might encounter our advertisements on other websites because we utilize third-party advertising services within our Services. By employing these advertising services, we can customize our messages to individuals based on demographic information, inferred interests, and browsing context. These advertising services track details about your online activities across third-party websites and apps over time, using automated methods such as cookies, web server logs, web beacons, and similar technologies. Additionally, we may utilize application programming interfaces to engage with these advertising services. These services may gather information about your interactions with websites and apps participating in their programs, including the pages or ads you view and the actions you take. This data collection occurs on both our Services and third-party websites and apps engaged in these advertising services. The gathered information is used by these advertising services to present you with ads tailored to your specific interests, contributing to our ability to assess the effectiveness of our marketing endeavors. It’s important to note that our Services do not inherently respond to “do not track” signals from browsers.

 

To learn how to opt out of interest-based advertising in the U.S., please visit:

 

https://aboutads.info/choices,
https://networkadvertising.org/choices/
https://preferences-mgr.truste.com/

 

Sharing Of Personal Information

 

We may disclose all types of personal information collected about you to specific third parties, as outlined in this Privacy Statement or as communicated to you during the data collection process. Additionally, we may share personal information with your consent or at your request.

 

Sharing may occur with third parties rendering services on our behalf, such as entities involved in:

 

  • Administering our rewards program;
  • Addressing your inquiries;
  • Delivering tailored promotions and advertisements, potentially involving third parties combining the personal information they capture with other information they maintain;
  • Conducting statistical analyses of our services, including session replay; and
  • Providing customer support, including through live chat features.

 

Information obtained may also be shared with selected partners, affiliates, and other third parties that we believe may present offers of interest to you.

 

Disclosures of personal information may take place under the following circumstances:

 

  1. When mandated by law or legal proceedings, such as a court order or subpoena;
  3. In response to request from government agencies, such as law enforcement authorities;
  5. To establish, exercise, or defend our legal rights;
  7. When disclosure is deemed necessary or appropriate in our discretion to prevent physical harm, financial loss, or other harm;
  9. In connection with an investigation into suspected or actual illegal activity; or
  11. With your consent or as directed by your representative.

 

Furthermore, we retain the right to transfer your personal information to pertinent third parties in the event of a potential or actual sale or transfer of all or part of our business or assets. This includes but is not limited to situations like mergers, acquisitions, joint ventures, reorganizations, divestitures, dissolutions, or liquidations. If such a transfer occurs, we will make reasonable efforts to ensure that the transferee uses the provided personal information in a manner consistent with this Privacy Statement.

 

Providing Options For Personal Information

 

We afford you various choices concerning the personal information we gather from you. To modify your preferences, control the communications you receive (such as product information, samples, or promotional mailings/emails), or make specific requests, please reach out to us using the contact details specified in the Contact Us section of this Privacy Statement.

 

Additionally, users of the Services have the opportunity to opt out of having their information utilized for purposes not directly linked to the placement, processing, fulfillment, or delivery of a product order during the information collection process. If there are changes to any of your personal information or if you no longer wish to use the Services, we can rectify, update, or delete the provided personal information. Simply send an email with your updated information to info@gostockup.com, clearly indicating the information requiring correction, updating, or removal. For security reasons, refrain from sending credit or debit card information via email. You can also manage certain account details and settings by logging into your account on the Services. Additionally, unsubscribing from our marketing mailing lists can be done by following the “Unsubscribe” link in our emails.

 

Implementing Safeguards For Personal Information

 

We employ administrative, technical, and physical measures aimed at safeguarding personal information from inadvertent, illegal, or unauthorized access, destruction, loss, alteration, disclosure, or use.

 

Child’s Privacy

 

The Services are designed for a general audience and are not directed to children. In connection with the Services, we do not knowingly solicit or collect personal information from children under the age of 13 without parental consent. If we learn that we have collected personal information from a child under age 13 without parental consent, we will either seek parental consent or promptly delete that information. If you believe that a child under age 13 may have provided us with personal information without parental consent, please contact us as specified in the Contact Us section of this Privacy Statement.

 

Links To Third Party Services

 

For your ease and access to information, the Services might furnish links to various online services, including websites or social media platforms, and may incorporate third-party features like apps, tools, widgets, and plug-ins. These online services and third-party features operate independently of us. The privacy practices of the relevant third parties, including the specifics on the information they may gather about you, are governed by the privacy statements of these parties, which we strongly recommend you review. If any linked online services or third-party features are not owned or controlled by GOSTOCKUP, we do not bear responsibility for the information practices of these third parties.

 

Updates To Privacy Statement

 

We may update this Privacy Statement from time to time and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the statement when it was most recently updated.

 

How To Contact Us

 

You can update your preferences, ask us to remove your information from our mailing lists: submit a request